Documentation

Everything you need
to get up and running

Step-by-step instructions for administrators and standard users — from account setup to daily clock-ins, visitor logs, and tasks.

  • On the faceATT website, select Login/Sign-up to reach the login screen.
  • Enter your credentials if you're a returning user, or select Create New Account if you're new.
  • Once your account is created, you'll receive an email with your login credentials.
  • After selecting Okay, Continue, you'll be redirected to the login screen — use the emailed credentials to sign in.

From the left-hand menu, Time Sheet is shown first — a list of users and their clock-in/clock-out times. Field names shown under Home can be renamed under Settings → Renaming.

  • Change your password to something memorable — you'll need it again during device setup.
  • Complete your company profile (contact details, logo) so it appears correctly on the mobile app.

The first time you open the app, you'll see a Device Setup screen — this links your device to the profile created on the web version of faceATT.

  • Select Continue, enter the login credentials sent to your email, then select Activate Device.
  • Re-enter your credentials when prompted, then select Submit.
  • You'll be asked to upload an image — choose either capture option and follow the steps. The app confirms once the upload is complete.

Select Quick Selfie for a single capture, or Selfie Profile to capture multiple angles — recommended, since more angles improve detection accuracy.

To upload an image for another user: go to Facial Recognition Uploads, choose their profile, select Upload New Video, and pick a capture option.

  • Camera settings (e.g. switching to the rear camera for scanning multiple people on one device) can be changed under your profile settings — top right on mobile.
  • Set a profile picture via the profile icon → My Profile | Admin → tap the image to capture a new one.

Face Scan Login

  • Tap the faceATT (or your company) logo to activate the camera.
  • Scan your face to log in.
  • Slide the toggle beneath the logo to switch to credential login instead.
  • Enter your credentials and select Submit.

Departments categorise users and appear as a dropdown when creating a user profile.

  • Go to Departments, select the + button, fill out the form, and submit.
  • The Custom Access Time option restricts a user to specific clock-in/out hours.

Add users ranging from managers to ground staff, depending on your package — some can be granted administrator rights.

  • Go to User List, select +, and complete the form.
  • Departments lists the departments already created.
  • User Category is set by the super administrator.
  • Can This User Supervise Clocking allows a user to clock others in/out from their own profile.

The new user receives an email with login credentials to activate faceATT on their device.

Clocking tracks users entering and exiting using face verification, and the data is stored under Time Sheet.

  • Select Clocking, tap the image to activate your camera, capture your image, and select OK to confirm.

Assign tasks to a user, optionally restricted to a site/location and access time.

  • Go to Special Tasks, select +, and complete the form.
  • Form fields, site restriction, and access time are all optional.
  • Once submitted, the assigned user can check in, record evidence, and check out from their device.

Tasks are created by an administrator and assigned to a specific user.

  • Select the assigned task and check in — the system verifies you're authorised to perform it.
  • Submit a report from the Report section: capture an image, label the task, and submit.
  • Check out once complete by scanning your face again.
  • Add extra participants (e.g. casual workers) via the Extras button.
  • Use Quick Tasks to log work outside your assigned tasks — give it a title, capture evidence, add details, and submit.

Track everyone entering and exiting a site — select the correct site and capture the visitor's image.

  • Add a site/location via the + button and complete the form.
  • Custom fields can be added to the visitor form to capture exactly the information you need.

Mobile view:

  • Select the site being visited, then tap the icon to capture the visitor's image.
  • Confirm the visitor's details once scanned.
  • Enter any required details and confirm.
  • To sign a visitor out, capture their face again and complete any required fields.

Use Report Error/Suggestions to flag bugs or share feedback — choose a message type, enter your message, and select Submit Message.

Select About from the menu to learn more about the app.

To adjust device accuracy: go to Account → Settings → Clocking Settings → More Settings, choose one of the three accuracy options, and select Update.

Select Share This App to send it to a colleague.

The first time you open the app, you'll see a Device Setup screen — this links your device to the profile created on the web version of faceATT.

  • Select Continue, enter the login credentials sent to your email, then select Activate Device.
  • Re-enter your credentials when prompted, then select Submit.
  • You'll be asked to upload an image — choose either capture option and follow the steps. The app confirms once the upload is complete.

Face Scan Login

  • Tap the faceATT (or your company) logo to activate the camera.
  • Scan your face to log in.
  • Slide the toggle beneath the logo to switch to credential login instead.
  • Enter your credentials and select Submit.

Clocking tracks users entering and exiting using face verification, and the data is stored under Time Sheet.

  • Select Clocking, tap the image to activate your camera, capture your image, and select OK to confirm.

Tasks are created by an administrator and assigned to a specific user.

  • Select the assigned task and check in — the system verifies you're authorised to perform it.
  • Submit a report from the Report section: capture an image, label the task, and submit.
  • Check out once complete by scanning your face again.
  • Add extra participants (e.g. casual workers) via the Extras button.
  • Use Quick Tasks to log work outside your assigned tasks — give it a title, capture evidence, add details, and submit.

Mobile view:

  • Select the site being visited, then tap the icon to capture the visitor's image.
  • Confirm the visitor's details once scanned.
  • Enter any required details and confirm.
  • To sign a visitor out, capture their face again and complete any required fields.

Use Report Error/Suggestions to flag bugs or share feedback — choose a message type, enter your message, and select Submit Message.

Select About from the menu to learn more about the app.

Select Share This App to send it to a colleague.

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